Blog Post

Part 2 - Putting my experience to work for your small business.

Linda Horstmyer • November 3, 2020

Advertising & Marketing

This post is the second in a series where I want to share some of the things I have learned over the course of my career. It has been varied in terms of industry and the customers served, and has given me many valuable lessons along the way. I hope to benefit my clients with advice, ideas and cautions as a way of contributing to my local community.

Marketing and Advertising experience has given me a firm foundation in these arts and I have been blessed to have worked on consumer as well as business to business accounts.  My interest in Advertising began earlier than most.  As my father had a background in advertising, we always had a pile of industry publications around the house.  My favorites were “Ad Age”, “Ad Week”, and “Marketing Week”.  It was so cool to read about brands I knew (think McDonalds and Lego) and learn what was coming up next for them.  I’m sure I bored my little friends to death with my updates on new products!
“The Wall Street Journal” was another favorite.  Sounds a bit pretentious, I know, but on the front page there has always been a very short summary of what’s happening.  I felt so accomplished when I read a short blurb in the Journal that I already knew from the short blurbs in “Ad Age”!  Curiosity has always been at my core.

Sitting on both sides of the fence as a customer and a client, has given me an appreciation for the discovery process we all go through when engaging an ad or marketing agency. I learned what questions to ask and, maybe more importantly, what information to convey. Knowing how agencies work helps me understand what information is important to getting the most impactful results.


From the agency side, having a deep understanding of what makes my client (or client to be) unique and successful is key. And, I learned that all roads lead to budget. I also learned that budgets can be flexible when you can clearly demonstrate value. Sometimes folks are reluctant to share a budget. Sometimes they don’t have one because they have no idea what various efforts are worth. Often, they have a pretty distorted view of what things actually cost. Earnest yet probing questions can often lead the way.


While tasks and projects for Citibank and Local Pool Service of Miami understandably vary considerably, the core principals for marketing and advertising do not. A solid background in both encourages me to apply these principals to all my efforts for small and very small businesses. 


I look forward to sharing my experience with you.

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This post is the fourth in a series where I want to share some of the things I have learned over the course of my career. It has been varied in terms of industry and the customers served and has given me many valuable lessons along the way. I hope to benefit my clients with advice, ideas and cautions as a way of contributing to my local community. Next up was a sink or swim introduction to the early years of the internet. My love of travel, and startups, lead me to a new subsidiary of a large travel wholesale group in Ft. Lauderdale. Certified Vacations offered wholesale travel packages in addition to running Continental Airlines Vacations and (CAV) Delta Airlines Vacations (DAV). I want to work for New River Technologies (NRT) which was the internet arm for Certified. Fast and furious, my experience with NRT was exhilarating! I managed a large staff of web designers and we crafted dynamic websites for CAV, DAV and countless others. Understanding client needs and goals and translating them into the digital environment was a challenge in this new form of communication. Key was understanding how people wanted to learn about and book travel. Early on we developed relationships with Microsoft, Priceline, Expedia and other emerging online travel sellers and, looking back, the experience was absolutely thrilling. To say that the pace was fast is an understatement! I was hooked. Somehow, I had to figure out how to leverage my marketing, advertising and communications background into a dream job. A short stop with Sunglass Hut, before they were bought by Luxottica, honed my skills for effective communications with retail customers. We launched a new, and very innovative, website for sunglass sales that, like other startups, was full of challenges in every department. We were a small group and gathered in a small area, we all learned a lot about each area of the business. The programming side of websites has evolved so far from some of the early days I am grateful have been witness to the genesis of what is now a highly technical process. 2000 was a big year and was highlighted by a move to Small Business Ownership. Stay tuned!
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